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Did you order a package from a Dutch online shop and then waited for weeks for your order to be delivered because it turned out to come from abroad? Then you are probably dealing with dropshipping.

The European Commission have put together a website on coronavirus. It includes some really useful information and as it's an official website of the EU, you know you can trust the information!

In 2020 ECC-Net celebrates 15 th anniversary!

Play the game https://brandedshoesoutlet.eu/ and learn how to shop safely online!

Given the difficult situation due to the coronavirus threat and the current flight bans, the State Consumer Rights Protection Authority provides key information on consumer rights in the event of cancellation of travels.

Going to the Tokyo 2020 Olympic Games? The National Consumer Affairs Center of Japan has set up a consumer helpline to help with consumer rights issues.

They can be cheap, stylish and look genuine. Shopping, whether online or on holiday, can result in you buying counterfeit items. Why is that a problem? Should you really have to pay extra for a small brand mark on the bag or shoe you desire?  

The Lithuanian government has announced a two-week nationwide quarantine to stop the spread of the coronavirus. You can reach European consumer centre in Lithuania by e-mail: ECCNET-LT@ec.europa.eu or tel. +370 5 265 0368.

What to do if you ended up in a trap?
If you have ordered samples or accepted an offer which has led to you being stuck in a subscription - please read the following checklist. (Short explanation: Subscription traps are offers on cheap products that lead to costly subscriptions for those who accept.)